Very impressed with packaging, the canvas quality and the print on the canvas. Very soft and supple canvas. Glue was applied evenly and held the gems properly. Symbols were clear and easy to read.
The problem was the diamond drill quality. Very, very poor. Ran out of one color that did not have that many gems to begin with because there were so many unusable drills. They had little holes all over in them and many of them had those little extra pieces of plastic sticking out of the sides making them unusable. Tons of "trash" in the baggies of drills. The gems themselves were actually dirty. I mean dirt/dust on them right out of the package. Like they were stored in an open container before packaging.
I would give it two stars but I did finish it and the finished picture is spectacular. That along with the far superior quality in the canvas itself gave it an extra star.
Will I buy another from DAC? Not likely. I hear the customer service here is second to none and I appreciate that but honestly, at the price I paid for this product I should not have had any of these issues. I should not have to reach out to customer service and then wait for replacement drills. The quality assurance needs to be done BEFORE the product is shipped.