How long does it take to receive my order?
All U.S. orders are delivered within 2 to 5 business days (including Hawaii & Alaska). A guaranteed FedEx 2nd Day Air option is also offered for a flat fee of $17.95.
For international orders, delivery times are 7 to 10 business days via DHL, or Fedex International. We are not responsible for duty & taxes incurred in the destination country.
Where is my order coming from?
All orders ship from our distribution center in Las Vegas, Nevada.
Where can I track my order?
You will receive an email with a tracking number when your order is shipped. Simply click on "View my Order" and you will be taken to the tracking page.
My package has been marked as delivered but I haven't received. Can you please reship?
Unfortunately, that is not something we can assist with. If a package has been marked as delivered by the postal carrier, we are not able to issue a replacement unless the shipment is being returned to us. We suggest getting in touch with the postal service directly.
Do you ship Worldwide?
Yes, except the following OFAC countries: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.