Shipping Policy

How long does it take to receive my order?

All U.S. orders are delivered within 2 to 5 business days (including Hawaii & Alaska). A guaranteed FedEx 2nd Day Air option is also offered for a flat fee of $17.95.

For international orders, delivery times are 7 to 10 business days via DHL, or Fedex International. We are not responsible for duty & taxes incurred in the destination country. 

Where is my order coming from?

All orders ship from our distribution center in Las Vegas, Nevada. 

Where can I track my order?

You will receive an email with a tracking number when your order is shipped. Simply click on "View my Order" and you will be taken to the tracking page.

My package has been marked as delivered but I haven't received. Can you please reship?

Unfortunately, that is not something we can assist with. If a package has been marked as delivered by the postal carrier, we are not able to issue a replacement unless the shipment is being returned to us. We suggest getting in touch with the postal service directly. 

Do you ship Worldwide? 

Yes, except the following OFAC countries: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.

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