This is my first square diamond painting larger than letter -size and I'm enjoying it. Mandie Manzano's art has a lot of intricate lighting and texture and I feel this DAC canvas rendering captures those elements really well. The colors are vibrant and the drills have lots of sparkle.
The preview image shows gray in the outline of the feathers and other areas but in my kit that color (#7, DMC 647, dark beaver gray) looks more green than gray. I wish I would have put two and two together earlier—the canvas printing shows the color as gray!—because I might have requested replacements. However I was pretty far along before it clicked, and based on review photos the greenish drills are more common (I've seen only one review where the drills are clearly gray.) The painting is beautiful either way.
Lastly, I did contact customer service with a question and their response was quick and friendly.