Click here to create your account.

Click here to reset your password.

Click here to sign up for our Newsletter.

Click here to find out more about our rewards program.

If your order hasn't been picked & packed yet, we'll be able to accommodate and make the desired changes.

Click here to learn more about diamond painting.

Click here to learn more about creating a diamond painting.

Click here to learn more about choosing your diamonds.

Smaller paintings cannot be as detailed due to the nature of this type of art. Read more here.

Sorry, we don't offer in-person pick-ups. All orders are processed and shipped from our contracted 3rd party distribution centers. 

If you just placed your order, please e-mail us at support@diamondartclub.com as soon as you can with your order number and request the shipping address update. Once your order status has been processed, we have a tiny window in which we can make the change. Please keep in mind that once an order has been placed and is in process, we may not be able to update the delivery address.

Unless otherwise instructed in your confirmation email, all orders are processed and shipped within 24 hours (excluding weekends and holidays.)

To track your package, you can log in to your account to view your order history. Once your package has shipped, a tracking number will also be provided to you through email.

Rates for shipping overseas do vary. Simply enter the necessary information and the shipping cost is automatically calculated during checkout.

Some factors that can impact the cost of shipping is the location of delivery, weight of your package, and delivery time.

Unfortunately, that is not something we can assist with. If a package has been marked as delivered by the postal carrier, we are not able to issue a replacement unless the shipment is being returned to us. We suggest getting in touch with the postal service directly.

To stay up to date with the latest deal, sign up for our Newsletter. We usually email our latest deal/coupon code to our newsletter subscribers so make sure to sign up!

Click here for detailed information on our rewards program!

You can use your insider rewards at any time, however, they cannot be combined with other promotional coupons that are being offered.

Once you have personalized your order and proceed to checkout, you will reach the "Payment Information" page. On the right hand side you will see a "Gift card or discount code" box. In the space provided, enter in your gift card code or coupon code. Next, click "Apply". For any remaining balance, your credit card will NOT be charged until you “Confirm Order” on the next screen.

To redeem your rewards points, you will need to login to your Diamond Art Club account here. You then click on the pink DAC insider on the bottom left corner of the screen to see your balance. To redeem your points, you can click on Spend Points.

Some codes have limitations. Certain codes work only for specific products and some have a one-time only use. Please note that all promos exclude Gift Cards, shipping, taxes & customs fees.

You can only redeem up to one code per order. Codes cannot be combined.

We currently accept Visa, MasterCard, American Express, Discover, PayPal, Google Pay, Apple Pay, Sezzle (US only), and AfterPay (US only).

Yes, we do!

All payments on our website are processed through a secure server. Your personal and payment details are kept safe.

You can read about our return policy here.

You must send back the unwanted product(s) at your own expense. We highly recommend shipping your piece(s) back via Fedex/UPS not USPS.

Simply send us a quick message letting us know to expect your return and we'll take care of the rest for you.

Your refund will be issued back to your card the day we receive your return.

Unfortunately, we don't accept returns for used items.

Yes, you must initiate your return no later than 30 days after receiving your order.

No, there aren't.

If your artwork is damaged, it comes with a lifetime warranty from Diamond Art Club! Read more about damage insurance here .

We are very sorry to hear this, but are here to help! All Diamond Art Club kits (excluding clearance items) come with lifetime missing diamond protection. Please reach out to support@diamondartclub.com with your order confirmation number and missing DMC code. One of our Customer Service representatives will be able to help assist.

If you are a blogger or have a press inquiry, please email (press@diamondartclub.com) Please provide us with your social channels and any other information that might give us a better understanding of your community. We look forward to working with you!

Please email your request to (press@diamondartclub.com). Be sure to include your website/ social channels, type of event you're planning and other details. We look forward to hearing from you!

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