Los kits de lienzo de la gama principal pueden esconder tarjetas de Treasure Quest. Son un extra y nunca están garantizadas.
Guarda. Colecciona. Intercambia.
Disfruta de las ilustraciones, conserva tus favoritas e intercambia con otros coleccionistas las tarjetas que necesitas.
Hazlo tuyo.
Reúne cualquiera de las combinaciones completas que se muestran para tu recompensa. Después, introduce los códigos de un solo uso del reverso de las tarjetas.
Tu repetida. La pieza que les falta.
Conoce a otros coleccionistas en nuestro grupo de Facebook para compartir tus hallazgos, intercambiar repetidas y encontrar las tarjetas que te faltan.
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Ver tus tarjetas coleccionables
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Toma asiento. Vamos a facilitarte el siguiente paso.
Algunas cosas que debes saber
Los códigos de las tarjetas son de un solo uso
Las recompensas canjeadas caducan en 6 meses
Las tarjetas regalo se pueden combinar con otras recompensas
Los kits de lienzo de la gama principal pueden incluir tarjetas; no están garantizadas.
¿Qué son las tarjetas Treasure Quest?
Treasure Quest Cards are a fun bonus included with your purchase, adding an extra layer of excitement—like finding a prize in a cereal box! Each card has a different level of rarity, making them collectible. Additionally, these cards can be redeemed for gift cards and other rewards, such as custom paintings and cover minders that will soon be added, if you choose to participate in the program.
¿Qué significan los distintos niveles de las tarjetas?
There are four levels of Treasure Quest cards: Bronze, Silver, Gold, and Black. Bronze cards are the most common, while Black cards are the rarest. A card’s value generally correlates with the size and cost of the kit—larger and more expensive kits have a higher chance of including a high-value card, while smaller and less expensive kits have a lower chance.
¿Cómo funciona Treasure Quest?
To claim a reward, you'll need a specific combination of cards. Bronze, Silver, and Gold cards work together to unlock a Treasure Quest reward. Black cards are the rarest and most valuable, and they can only be used in combination with other Black cards.
¿Qué productos incluyen una tarjeta Treasure Quest?
Only our core canvas kits include Treasure Quest cards. Products like Mini Dazzles™, Frameables™, Sparkle Pals™, and others do not come with these cards.
¿Tengo garantizado recibir una tarjeta Treasure Quest en los kits de lienzo que compre?
Treasure Quest cards are never guaranteed to be included in our canvas kits due to several reasons such as licensing agreements, operational logistics, and other factors. Canvas Kits produced before July 1st, 2024, are guaranteed not to include a Treasure Quest card. Kits produced after this date are more likely to include one, but again, this is not guaranteed.
¿Qué hago si falta una tarjeta Treasure Quest en mi kit o está dañada?
Unfortunately, we cannot replace or provide new Treasure Quest Cards if they are missing or damaged.
¿Puedo solicitar o comprar tarjetas para los kits que ya he comprado?
Due to logistical reasons, we cannot offer this service.
¿Puedo combinar las tarjetas regalo ganadas en Treasure Quest con otras recompensas o códigos de descuento?
Yes! Treasure Quest gift cards can be stacked with other discount codes, rewards, and even other gift cards.
¿Tienen fecha de caducidad las tarjetas Treasure Quest?
Currently, Treasure Quest Cards do not have an expiration date. However, this could change in the future. If an expiration date is implemented, we will announce it publicly via email and social media, providing a 90-day period to redeem cards produced before the specified date.
¿Caducan las recompensas Treasure Quest que ya he canjeado?
Once you claim a Treasure Quest reward, you must use it within 6 months, or it will automatically expire.
¿Las combinaciones necesarias para ganar cada recompensa Treasure Quest serán siempre las mismas?
While the combinations needed to unlock each reward are unlikely to change, we cannot guarantee they will remain the same indefinitely.
He introducido los códigos de mis tarjetas Treasure Quest, pero no he terminado de canjear una recompensa. ¿Se han guardado los códigos en mi cuenta?
If a Treasure Quest Card code was entered but the redemption was not completed, the code is not stored in your account. You’ll need to enter all the codes and redeem them in one session, as the system doesn’t save partial progress.
¿Trazan a mano o preparan los diseños de los kits personalizados?
We’d love to, but hand-rendering is a very time-intensive process that takes 8 to 12 hours per image. It’s only practical when we produce a large number of kits with the same design available for sale, which helps cover the costs. For custom kits, we use software to automatically render the images, but our pixel artists still add a personal touch by refining details and adding special enhancements like AB drills and Fairy Dust for a polished finish.
¿Qué tipo de imágenes puedo enviar para los kits personalizados?
You can submit any high-resolution personal photo or artwork that you’ve created yourself, or that you have written permission from the artist to use. We won’t accept artwork from any current or former Diamond Art Club artists, and we also won’t accept anything we deem to be fan art.
Custom kits are automatically rendered by software, so they won’t have the same level of detail and crispness as our standard kits, which are fully hand-rendered to achieve the exceptional quality Diamond Art Club is known for.
¿Puedo usar tarjetas Treasure Quest para volver a imprimir un kit descatalogado?
Yes, but only when all of the following conditions are met:
The artist is still licensed with Diamond Art Club
The design is discontinued
It must be a design Diamond Art Club released in the past (we can’t produce designs we never released)
The artist provides written approval, and you share it with us
It will be produced using the same exact chart we used before, with no changes (no resizing, no special drills, no other modifications)
¿Puedo intercambiar mis tarjetas con otras personas?
Absolutely! Trading cards is part of the fun. You can trade them in the official Diamond Art Club-sponsored Facebook group for Treasure Quest Cards. Additionally, the codes on the back of the cards can be transferred to someone else, so they don’t have to be redeemed by the person who purchased the kit.
¿Puedo reutilizar la misma tarjeta más de una vez?
Once a code is used to claim a Treasure Quest reward, it cannot be reused.
Tengo una pregunta o sugerencia que no aparece aquí. ¿Cómo puedo contactar?
We love hearing from you! Please send any questions or suggestions via email to [email protected], and someone will get back to you as soon as possible. If we receive questions that could benefit others, we’ll update this FAQ accordingly.